Terms & Conditions

Terms & Conditions
By accessing or using the Prime Tree and Landscape website (www.yourprimelawn.com) or contacting us to request services, you agree to the following terms. If you do not agree, please do not use our website or services.

Services
Prime Tree and Landscape provides tree removal, lawn care, sod installation, landscaping, hardscaping, holiday lighting, and snow removal services to residential and commercial customers in the New River Valley and surrounding areas of Virginia. All services are subject to availability, site conditions, and written or verbal agreement between the client and Prime Tree and Landscape prior to work beginning. Pricing and scope of work are confirmed through an estimate or proposal provided to the client before service is rendered.

SMS Communications
By providing your phone number through our website contact form or any other means, and opting in to receive text messages, you consent to receive SMS and MMS communications from Prime Tree and Landscape. These messages may include appointment confirmations, job scheduling updates, estimates, follow-up communication, and occasional promotional offers. Message frequency will vary. Message and data rates may apply. To opt out at any time, reply STOP to any message. For help, reply HELP or contact us directly at (540) 421-9859 or cameronmcgrath45@gmail.com. Carriers are not liable for delayed or undelivered messages.

Limitation of Liability
Prime Tree and Landscape is not liable for any indirect, incidental, or consequential damages arising from the use of our website or services. While we take every reasonable precaution during service, we are not responsible for pre-existing conditions, underground utilities not properly marked, or circumstances beyond our control. Our total liability for any claim related to services rendered shall not exceed the amount paid by the client for those services.

Changes to These Terms
Prime Tree and Landscape reserves the right to update or modify these Terms of Service at any time. Changes will be posted on this website. Continued use of our website or services following any changes constitutes acceptance of the updated terms.

Contact Us
If you have questions about these terms, please contact us at cameronmcgrath45@gmail.com or (540) 421-9859.